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    solution focused Tag

    Socializing change with stakeholders

    Socialize digital change with stakeholder consultation You’ve got a good plan for the customer using really good data analytics. Or, your new digital strategy has been crafted and is ready to be implemented. Your organization agrees with the plan – the executive have approved it. Yet somehow, the operational stakeholders (the silos) are somewhere between appreciative and actively resisting. It happens in the best businesses, e.g., Shopify. The key is that they are finding it hard to get started and take action in a uniform way that will deliver the desired business...

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    Un-team building — an action-change approach

    We all like rope-climbing, drumming and cooking contests, even golf! But that's not what makes teams collaborate better and operate more productively. Nor is it inspirational quotations! Why? The traditional notion of team building has a sustainability issue Changing attitudes and behaviours in the moment is a cinch when folks engage in a stimulating time together — usually off-site and at a resort. Behaviour change theory PDF abounds. It’s assumed that if you get a group together, climb ropes and play games the team will overcome their perceived obstacles to fixing their inefficient behaviour. That said,...

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    Apr 21 2016

    How to leverage planning in an ever-changing tactical world

    Have you noticed how your colleagues are scrambling in most meetings? Do you wish everyone could sing from the same song sheet? Do you long for the good old days when things didn’t seem as out of control? steroids What’s going on? Unless you live in a walled garden, the digital revolution – the web and social media – has radically reframed our customer’s behaviour, our competitors’ behaviours and our organization’s operational behaviours, it’s not just a marketing issue. Hence, the apparent chaos and barrage of tactics that may or may not be...

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    Mar 25 2013

    7 solution focused ways to coach smart people who challenge you

    Do smart people (especially your staff) challenge you, but you’re not sure how to address their 'challenge'? Would you prefer they come up with solutions? Rajesh Setty has blogged about How Good Bosses Can Help Smart People Become Smarter. He offered seven excellent ideas (listed below) to help those smart people. We respectfully suggest to Rasjesh 7 solution focused questions that could be used in a coaching context (see italics). Yes, you can coach smart people if you ask better questions and remember that they often like autonomy. 1. Painting the big picture Here’s the picture as...

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